Forever grateful, improved my physician coaching skills

I will be forever grateful to Francine and the Physician Coaching Institute. (I didn’t know what I didn’t know!) The Physician Coaching Institute not only improved my physician coaching skills, it taught me ways to improve the way I run my business.

I have a renewed purpose in my life, and coaching skills to offer service to those over-worked, under-valued and under-acknowledged physicians

Before the PCI program, I was an underutilized, retired paediatrician with a desire to support former colleagues’ wellbeing in an increasingly pressurized workspace. However, I had no clear vision or pathway forward.

After completing the training, I have a renewed purpose in my life, and coaching skills to offer service to those over-worked, under-valued and under-acknowledged physicians.

Department burnout scores were lower than previous year

We found out …. that the department Burnout Scores were 46% lower (raw data) than they had been last year.
The Medical Director credits the Department Coaching as one of the main reasons for the decrease in the burnout scores!!!
She said she has seen behavioral changes and also because many of the staff cited the Coaching Program as the reason that they were less burned out!! Thanks for all your great teaching and coaching. And thanks for your extra effort during the initial outbreak of COVID.

Expertise in the discipline of coaching, as well as growing your business create great value

I’ve worked with Francine as a student in the Physician Coaching Institute Certification Program and would recommend her and the program for anyone wishing to gain greater expertise in coaching physicians. Francine’s experience as a physician, her expertise in the discipline of coaching, as well as her extensive network for both professional development and marketing/ growing your business create great value for those fortunate enough to work with her. Francine knows the current issues and dynamics impacting physicians and is generous in sharing her knowledge and wisdom re: effective coaching strategies to help empower and develop physicians as leaders, and as happy and fulfilled individuals. Francine’s ever-present positive attitude and contagious laugh just top off an already positive experience!

Better able to facilitate self realization and awareness

Prior to starting this coaching course with Physician Coaching Institute, I thought by fixing things for others, I was helping them. During this course, I learned that the problem isn’t as important as the person with the problem. Through the informative, complete and intensive PCI training program, I have become a better and more engaged listener and better able to facilitate self realization and awareness in a coachee/client. I can’t recommend PCI highly enough.

The PCI program far exceeded my expectations!

Before starting the program, I did not feel confident that I had the structure or focused processes that I needed to coach a variety of physicians and issues, despite the fact that I had a certification as a Mindfulness Coach and nearly 35 years in practice as a physician. The depth of experience, the thoroughness of the teaching, and the support and personal attention of the PCI staff was truly beyond what I had hoped for. The value that I received was far greater than the cost of the program. I feel empowered and excited to begin this new phase of my professional life.

Confidence rooted in many hours of coaching practice

When I signed up for the PCI program, I had some experience doing “informal coaching” in my professional roles, and I thought I might want to pursue a career shift to become a professional coach. I was blown away by the transformation I experienced throughout the course. Upon its completion, I was prepared to launch as a coach–with a full coaching toolkit, a feeling of confidence rooted in many hours of coaching practice, and even my own coaching website!

A tremendously enriching experience that has enhanced my coaching skills

Before the Physician Coaching Institute (PCI) training, I had done professional physician coaching, mentoring, patient centered communications training, and wellness coaching with colleagues and healthcare teams. As satisfying as this was, I wanted to be more in demand, professionally engaged, and have more clients.  Taking the PCI course was a gift to myself and a catalyst to transformational change that empowered me to move forward to achieve my goals.  The PCI training has been a tremendously enriching experience that has enhanced my coaching skills.  Dr. Gaillour and Amorah Ross are effective teachers who provided enlightening insights into the essence of the coaching relationship and effective tools to better serve my coaching clients in achieving their goals.  My clients are benefiting from my focused clarity of purpose.   As courage and enhanced competency triumphed over fear and procrastination, I developed a website to help present and market my coaching practice and expanded my networking with colleagues about my interests and availability.

Provided in depth coaching opportunities…. and scheduled sessions with world class coaches

Francine and her team at PCI have changed my life. From my first enquiry regarding the Coaching fundamentals to the final Capstone sessions of the Certified Physician Development course I have experienced nothing but kindness, personal support and benefited from the best adult learning I have ever experienced. The course participants are carefully matched to be like minded and yet represent a broad range of backgrounds within Medicine from across Canada and the USA.
The materials are outstanding, well curated and accurate with a close attention to detail. Every session was fun, informative and ran on time. The content was fascinating with additional enrichment resources on the Cohort website and within the comprehensive manual. The cohort provided in depth coaching opportunities as both Coach and Coachee with scheduled sessions with world class coaches Francine, BJ and Amorah. This course sets you up for success from both the Academic and business perspective and comes from a place of real life experience. The friendships made on the course are genuine and based on a willingness to share and engage in the learning process. Thank you so much Francine for allowing me to be part of the PCI family.

The best choice I could have made to deepen my effectiveness as an executive coach in health care

Participating in the Certified Physician Development Coach training through the Physician Coaching Institute was the best choice I could have made to deepen my awareness and participation in being a change agent and effective executive coach in health care. Dr. Gaillour knows her industry, shares her knowledge in a useful and engaging manner and is a honest mentor. As I result of her expertise and coaching, I am actively doing the work I love too!

Using new insights to move clients more easily toward their desired outcome

Before I enrolled in the Physician Coaching Institute, I found that although I excelled at establishing trust and being fully present, I lacked higher level tools and powerful questions to create deeper awareness for the client to achieve transformational growth.

After completing the PCI training program, I am much more confident at asking questions that evoke greater awareness and am able to use these new insights to move clients more easily toward their desired outcome.

The added benefit of using the tools and exercises was a gift

I explored the PCI program hoping to gain tools and techniques to help my colleagues and “feed forward” my learnings from 40 years of practice and 12 years of serving as the Chief Medical Officer.  The added benefit of using the tools and exercises was a gift as I had set my retirement date for six months after the course was to end.  I learned that the didactics and peer coaching created a safe space for me to explore my own journey and actually facilitated my retirement journey.  Now I “retired to” rather than “retiring from.”  I tell all my boomer friends, if retirement is within the next three years, hire a coach! (or become one!) Thank you!

Combination of didactic learning, peer coaching…and one on one

The Physician Coaching Institute’s physician developmental coaching certification program exceeded my high expectations. The combination of didactic learning, peer coaching cohort activities, and one on one sessions with Francine Gaillour allowed me to become a confident physician coach and both develop and have approved an internal coaching program for my health system.

Specifically, the peer coaching cohorts provided a safe space for me develop coaching skills and receive excellent personal developmental physician coaching from my peers which was an unexpected benefit of the program. Sessions with Francine provided for personalized developmental growth and guidance as I launched my internal coaching program. I highly recommend the certification program for those seeking to be physician coaches.

Helped me to identify the common struggles and stressors that physicians encounter most in a career

I knew that I wanted to be of service to other physicians who were going through the same transitions I experienced in my career. I wasn’t sure about how to best serve those who were most like me, and I feel that the PCI program helped me to identify the common struggles and stressors that professionals tend to encounter most in a career.
After completing the program, I can tailor my coaching pathways for self-determined goals and outcomes that are desired by the physician client. Clients tend to see an improvement in both their professional careers and personal lives with coaching interventions. With much internal reflection about myself as a physician during the program, I learned so many things about why coaching should be a fundamental tool used in the infancy of a career to improve the life of every physician.

Forever grateful for the inspiration …. resulted in my model of leadership

I am forever grateful to the Physician Coaching Institute for the inspiration you provided to me that resulted in my model of Leadership Fitness back in 2008.  I have trained 5,000 leaders in my model since then.

Now able to expand my career as a Physician Coach

Before I enrolled in the Physician Coaching Institute, I had a desire to be of service, but lacked the confidence and knowledge about coaching in health care organizations.

After completing the PCI training program, I am now able to expand my career as a consultant Nephrologist and a Physician Coach, and have delivered Personal growth coaching series programs to physicians and other medical staff.

Focuses on the subtle nuances to effective physician coaching

I had the pleasure of being a part of Francine’s Physician Coaching Institute cohort in 2011. With 20 years-experience as an executive coach and OD consultant, I was interested in broadening my reach to physician executives. Francine’s program focuses on the subtle nuances to effective physician leadership coaching. I would recommend Francine as both a physician coach and coach trainer, without hesitation. She is flexible, a content expert, master facilitator and great networker.

Gained confidence and crystallized the awareness required to coach effectively

Before I enrolled in the Physician Coaching Institute, I intuitively knew that Physicians and Health Care Professionals had a specific set of needs and challenges. As I worked through and completed the program, I gained the confidence and crystallized the awareness required to coach effectively in those spaces, and design coaching programs to provide support in those specialized areas.

The mix of physician and non-physician professionals …the dialogue and learning was incredibly rich

[I appreciated] particularly the mix of physician and non-physician professionals.  The dialogue and learning was incredibly rich.  When I share what I have learned and my “coaching philosophy,” people are really blown away. 

Empowering Career Development: A Transformative Coaching Journey

Before completing the PCI Program, I was curious about coaching and confident that I wanted to help my colleagues with their career development. After the course, I have a profound understanding of what it means to be a coach — AND I have an entire toolkit of strategies and techniques for coaching and building out my own coaching program. The sky is the limit!