Dr. Kristen Bentley, OD

Dr. Kristen Bentley, OD


“Coaching Resource” - Partnering for Positive Change
The Healthcare Burnout Coach - Organizational, Communication & Leadership Development, Burnout Resiliency

Client Focus

My clients are Healthcare Professionals and Healthcare Organizations that desire positive change. They are highly motivated and committed to getting aligned with purpose, passion and meaning in their professional and personal lives. They long to collaborate and work together in partnerships in all aspects of their life. They long to be effective leaders and communicators.

My clients want to move beyond surviving in Healthcare, they want to thrive despite the very real challenges that are evident in the healthcare environment. They want to move beyond the status quo and they want to excel.

My individual clients come to me for coaching because they want things to be different. They come to coaching to be more effective or more satisfied in their career or to develop new skills to help navigate transitions, challenges and new initiatives. Some of my clients want more from life - more peace of mind, more security, more impact in their work, more time, more control. Sometimes they want less - less confusion, less stress, less financial pressure, less worry. In general, they come to coaching because they want a better quality of life – a more engaged way of living and working.

I partner with clients, like you, to discover and define what “success” truly means to you and to take action to achieve that success.

I have a particular passion in Healthcare Professional Wellness and Burnout Resiliency. Healthcare has very real challenges that create a high risk environment for burnout (hallmarked by emotional exhaustion, depersonalization and lack of purpose.) I hold a conviction that in order to work with others in partnership and to help and care for others in healthcare, healthcare professionals must take care of themselves first. Research has shown that the secret to performance and satisfaction, in all areas of life, is the deep human need to direct our own lives, to learn and to create new things, and to do better by ourselves in the world. I work with my clients to honour these aspects in alignment with their motivational values and as a result they move from burnout to engagement (involvement, energy and effectiveness.)

Corporate and Organizational Clients in Healthcare

I work in conjunction with CTI, The Coaches Training Institute, to implement a humanistic model to form collaborative relationships and foster organizational engagement and superior performance. We teach skills to create a climate where developmental conversations and productive relationships shift and boost the morale, efficiency and effectiveness. The Co-Active methodology catapults individuals and organizations into higher achievement, deeper connection and fulfillment. It encourages everyone to bring their best selves to the table.

Some of the benefits that both my individual and corporate clients experience professionally are increased productivity and profitability, cost reductions, improvements in relationships with peers & patients, improved team work, increased job satisfaction and connection to purpose. Some of the benefits that my clients experience personally are improved relationships, peace, freedom, expanded interests, and work-life balance.

Education and Background

Kristen graduated from The School of Optometry at the University of Waterloo in 1995. Prior to starting her present company, Coaching Resource, she owned and operated her own successful private Optometry practice for 16 years. She was recently trained as a Co-Active Coach by The Coaches Training Institute. It is the largest in-person Coach training organization in the world. CTI is widely recognized as the most rigorous Coach training and certification program in the industry. CTI has also been a significant influence on the International Coaching industry, including developing much of the International Coach Federation framework of coaching competencies and ethics. She regularly assists in the Core Curriculum Courses and is presently enrolled in their Leadership Stream. Kristen also became a Certified Physician Development Coach through The Physician Coaching Institute.

Please contact Kristen to arrange an Introductory meeting or to learn more about what she can offer you or your organization.
“Coaching Resource” – The Healthcare Burnout Coach